Online Triage Services

ONLINE TRIAGE

St. Pauls Partnership Lyng Medical 

🚨Total Triage🚨

From 1st October, as part of the Total Triage system, we are implementing this process partially for all query requests. As part of this transition:

Ø The Query Line will be permanently closed (exemption for housebound and vulnerable patients).

Ø All prescription, referral, sick note, letter-related queries, and administrative queries must be submitted via the NHS website/Accurx.

Please Note: We will review your request on same day (Monday–Friday, 08:00–18:30). You will receive a message from the practice confirming how your request will be handled. This may not mean you will be seen today, but you will be informed of next steps.

We appreciate your cooperation in completing the form carefully and accurately. Incomplete or inaccurate information may lead to delays in processing your request.

If you need more urgent help, call your GP practice. If it's closed, visit NHS 111 online or call 111. In an emergency call 999

 

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Travel Vaacination

Our nurses can provide travel health advice and arrange the appropriate immunisations. Please download and complete the travel form, then send it to Swbccg.m88625bassan@nhs.net minimum 6 week's before your travel date. Vaccines need time to take effect, and some may require a course spread over several weeks.

Travel Vaccine Appointments

Appointments are subject to availability. If we are unable to accommodate your request, we will advise you to visit a pharmacy who can provide travel vaccinations.

Important Information:

Pharmacy Notes:

Pharmacies will charge for all travel vaccines. Please enquire directly with your chosen pharmacy about costs.

GP Practice:

We will issue the prescription, which you will pay for the prescription.

Once the prescription has been collected, we will book an appointment with the nurse, who will administer the travel vaccines free of charge.

Please Note:

We do not provide Yellow Fever vaccinations.

We do not prescribe malaria medication. For both services, please enquire with the pharmacies who provide travel vaccination.

 

TRAVEL VACCINATION QUESTIONNAIRE STPAULS LYNG

Please click on the link above.

Page last reviewed: 29 October 2025
Page created: 01 August 2023